How do the baths work? Do we need to bring bathing suits?
We are not a spa, but we are lucky to have authentic Japanese baths. The water is natural spring water that we heat to 104 degrees. Bathing suits are not permitted, as they carry soap into the baths.
As in Japan, guests wash outside the bath first and then immerse. Children who are not toilet trained are not permitted in the baths.
We have two separate baths, and they are reserved at a time that you request when you check in. Most of the time, the baths are reserved per couple or per family. However, if we have a group booking the retreat, they may request women on one side, and men on the other.
Morning baths are offered during times of high occupancy.
Do you offer dinner? Can we bring dinner?
We are a “bed & breakfast” and always include breakfast in the rate. We have been able to offer dinner but in 2017 we will go back to being a “bed & breakfast”.
The closest eateries are located in Strasburg or Wardensville and it is only a 20 minute drive.
If food is brought, we have a mini fridge and a microwave available for guests’ use. However, the kitchen is off limits to guests per the Virginia Department of Health.
What do people do at Pembroke Springs?
Most guests come to our retreat to relax and enjoy the baths. Massage therapists and a reflexologist are available by appointment. If guests are interested in tennis, we ask that they bring rackets and tennis shoes. If guests are interested in fishing, a fishing pole needs to be added to the list. Hiking is a must, and be sure to bring the appropriate shoes. We do not have TV’s or telephones within the guest rooms, but we do have TV’s in the common areas. We also have a DVD player available for guests.
Can I connect to the internet?
We hope that our Guests can connect by disconnecting! However, we realize the importance of being able to check e-mails, etc. You can get a connection, but we do not have high speed, and it can also be affected by factors out of our control.
What is a Japanese breakfast? What if we are vegetarians?
Our Japanese breakfast typically consists of a fish, rice, vegetables, egg and miso soup. Meat is not usually served with a Japanese breakfast, so most vegetarians are fine. However, if you are a vegan, please let us know and an alternate breakfast will be prepared. We are also happy to offer an American breakfast if you prefer.
Can we check in early? Can we stay late?
We advise checking in before dark as the country roads are not well lit and we want you to be welcomed by the beautiful scenery surrounding us. We can offer an early check in if we are not booked the night before. If you are interested in an early check-in, please give us a call on the morning of your arrival so that we can give you an update on the status. Similarly, checking out later than 11:00 would be subject to arrivals we have the day of your departure.
- We are no longer confirming reservations further than 3 months out.
- Please refer to our Availability Calendar for dates we are open!
- Advance reservations are necessary.
- As a courtesy to our guests, please do not call after 9:00pm and before 9:00am.
- Although we welcome all guests, we ask you please refrain from “stopping by” without calling first. We want to make sure we are on hand to greet you.