Frequently Asked Questions

What do people do at Pembroke Springs Retreat?

Most guests come to our retreat to relax and enjoy the baths. If guests are interested in tennis, we ask that they bring rackets and tennis shoes. If guests are interested in fishing, a fishing pole needs to be added to the list. Hiking is a must as there are several miles of trail, so be sure to bring the appropriate shoes. If you have a mountain bike, our Guests have told us that our trails are perfect for those who want a workout! We do not have TVs within the guest rooms, but we do have several TVs (with ROKU- bring your streaming credentials) in the common areas.

If you want to go off property, we are equidistant from the George Washington National Forest and the Shenandoah National Park, with beautiful hiking as close as the Tuscarora Trail just a few miles away! Wineries and breweries keep getting added to the list, farm markets are abundant, and it’s a great area for antiques stores and flea markets. The area is rich in history, and we are big fans of the Museum of the Shenandoah Valley. The closest towns are Wardensville, Strasburg, Middletown, Winchester, and Front Royal – all with unique attractions for our Guests.

How do the baths work? Can we visit just for the baths?

We are not a spa, but we are lucky to have authentic Japanese baths.  The water is natural mountain water that we heat to 104 degrees.  As in Japan, guests wash outside the bath first and then immerse.  Children who are not toilet trained are not permitted in the baths.  We do not accept day visits to use the baths.

Do you offer food? Can we use the kitchen?

Pembroke Springs Retreat is currently not offering a food package.   Guests may use our commercial style (Chef’s dream!) kitchen.  We have a range with six burners, a three-compartment sink, and a microwave for House Guest use. Besides the basics of pots and pans we also provide paper products for easy disposal so that you don’t have to wash dishes on vacation!  We also have a grill for barbecue outdoors!  Please note that dishwashing must be done by hand.

Can I connect to the internet?

Yes, we have high speed internet available, but performance cannot be guaranteed.

Can we check in early?  Can we stay late?

We advise checking in before dark as the country roads are not well lit and we want you to be welcomed by the beautiful scenery surrounding us. If you are interested in an early check-in or later check-out, please send us a message well before the day of your arrival and we will do our best to accommodate your request.   We do not recommend arranging with a driving service unless you have a firm contract.

Is there only availability on the weekends?

We have opened up our bookings for mid-week stays at lower rates – please see our reservation calendar.  There is a two-night minimum, but we welcome longer stays.  Feel free to contact us with questions.

Can we stop by to check out the property?

Please DO NOT just drop by to see the property.  We are a small, busy family on a large property and are often occupied and therefore cannot give tours without an appointment.  If you are considering a rental and interested in visiting us, please contact us well in advance to arrange a time.