- Children 3 and under will not be permitted at Pembroke Springs Retreat. The exception will be groups reserving all 5 rooms.
- Children must be under adult supervision at all times.
- Children who require diapers are not permitted in the baths.
- We do not accept reservations for Guests under 21 years old.
- Pets are not permitted inside the Retreat.
- No smoking is permitted inside the Retreat.
- Check-in is between 3:00pm and 7:00pm.
- Check-out is at 11:00am.
- Day Trippers are welcome to visit between the hours of 1:00 pm and 4:00 pm, and must also make reservations.
- Your deposit of the one night stay minus a $20 administration fee will be refunded if you cancel at 10 days or more for single night stays. Your deposit of the one night stay minus a $20 administration fee will be refunded if you cancel at 14 days or more for multiple night stays.
- Deposits for single night reservations cancelled within 10 days are non-refundable. Deposits for multiple night reservations cancelled within 14 days are non-refundable.
- Please try to inform us of your estimated time of arrival so we can be on hand to greet you.
- Please let us know in advance if you have special dietary needs or any other special requests.
- We are no longer confirming reservations further than 3 months out.
- Advance reservations are necessary. It is always worth checking our calendar!
- As a courtesy to our guests, please do not call after 9:00 pm and before 9:00 am.
- Although we welcome all guests, we ask you please refrain from “stopping by” without calling first. We want to make sure we are on hand to greet you.
We look forward to meeting you!
Walter, Taeko & Lisa Floyd