Please observe our policies when on property at Pembroke Springs Retreat, now a Virginia vacation home rental. We reserve the right to refuse any Guest for valid reasons. We appreciate your cooperation.
- Children – the policy on kids has changed several times over the years. We are happy to discuss on a case by case basis. We love kids but if you have a bunch of toddlers we are not the place for you. As we are full of antiques and corners, we cannot stress enough that children need to be supervised. Markers and tatami mats don’t mix!
- We do not accept reservations for Guests under 21 years old.
- No pets are allowed.
- No smoking is permitted inside the Retreat.
- Check-in is between 3:00pm and 7:00pm.
- Check-out is at 11:00am.
- All staying Guests are required to sign a waiver upon arrival.
- Cancellations severely affect a small retreat. Your non-refundable deposit of a $1000 is charged when making a reservation. If cancelling outside of 10 days from the check-in date, the deposit can be moved to a new date within 3 months. If dates are not available, the deposit will be kept as a credit for future use.
- Please try to inform us of your estimated time of arrival.
- We do not confirm reservations further than 3 months out.
- Advance reservations are necessary.
- Although we welcome all guests, we ask you please refrain from “stopping by” without calling first. We are hosting only groups for a private party at this time.