- Children 3 and under will not be permitted at Pembroke Springs Retreat. The exception will be groups reserving all 5 rooms.
- Children must be under adult supervision at all times.
- Children who require diapers are not permitted in the baths.
- We do not accept reservations for Guests under 21 years old.
- Pets are not permitted inside the Retreat.
- No smoking is permitted inside the Retreat.
- Check-in is between 3:00pm and 7:00pm.
- Check-out is at 11:00am.
- Day Trippers are welcome to visit between the hours of 1:00 pm and 4:00 pm, and must also make reservations.
- Your deposit of the one night stay minus a $20 administration fee will be refunded if you cancel at 10 days or more for single night stays. Your deposit of the one night stay minus a $20 administration fee will be refunded if you cancel at 14 days or more for multiple night stays.
- Deposits for single night reservations cancelled within 10 days are non-refundable. Deposits for multiple night reservations cancelled within 14 days are non-refundable.
- Please try to inform us of your estimated time of arrival so we can be on hand to greet you.
- Please let us know in advance if you have special dietary needs or any other special requests.
- We are no longer confirming reservations further than 3 months out.
- Advance reservations are necessary. It is always worth checking our calendar!
- As a courtesy to our guests, please do not call after 9:00 pm and before 9:00 am.
- Although we welcome all guests, we ask you please refrain from “stopping by” without calling first. We want to make sure we are on hand to greet you.
- Please refer to our Availability Calendar for dates we are open!
We look forward to meeting you!
Walter, Taeko & Lisa Floyd